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Full-time after-sales

Internationally top standardized service

Experience the exhibition hall

Put yourself in experience hall and feel 360° aesthetic feast

In order to serve the Chinese users, Piconorm will plan to establish an offline villa elevator experience halls in 21 provinces in China such as Shanghai, changsha and chongqing, providing users with 360° full senses test experience.

Making an appointment for riding test

400-998-1086

Service networks

With the service networks over the country as the basis, Picconuo villa elevator will provide full-time service to users; service networks are located in Shanghai, Changsha, Chongqing and other 21 cities, providing users with strong backing support.
Jilin
Dalian
Tianjing
Beijing
Qingdao
Zhengzhou
Hehui
Nanjing
Suzhou
Shanghai
Hangzhou
Ningbo
Chengdu
Chongqing
Fuzhou
Xiamen
Changsha
Zhuhai
Zhongshan
Guangzhou
Hainan

Service standards

International top standardization service

Piconorm will provide the world’s top standardization services including a perfect pre-sale service, efficient installation service, professional after-sales maintenance, and permanent after-sales maintenance for villa elevator, and provide international standardization installation and maintenance services to escort every customer villa elevator life. 

Full-time elevator installation service will provided for Piconorm villa elevator

01. Give priority to know the product

Please call the national service hotline 400 998 1086 or visit the website www.piconorm.cn for online consultation, with priority given to know product performance, specifications, product advantages

04. Installation handover

Before installation, technical engineer will confirm the installation site finally according to the design drawings.

02. Booking on-site service

The area manager will contact you, to communicate product details, booking experience and measurement time;

05. Elevator installation

Core parts are delivered from the German factory, and then imported and transported in domestic for the entire elevator assembly;

03. Once program determined, sign a contract for production arrangement

Villa elevator installation, program and quotation are given according to the field measurement results, with a contact signed by both parties. The order is issued in strict accordance with the Contract, to notify the plant for scheduling production;

06. After-sales service

The elevator running data are transferred to the Picconuo staff or monitoring platform through the mobile Internet, to achieve 24h full time monitoring in 365 days a year through an elevator data monitoring service; furthermore, a professional team is ready to provide a comprehensive technical support for local customers.

Service standards

International top standardization service

Piconorm will provide the world’s top standardization services including a perfect pre-sale service, efficient installation service, professional after-sales maintenance, and permanent after-sales maintenance for villa elevator, and provide international standardization installation and maintenance services to escort every customer villa elevator life. 

Full-time elevator installation service will provided for Piconorm villa elevator

01. Give priority to know the product

Please call the national service hotline 400 998 1086 or visit the website www.piconorm.cn for online consultation, with priority given to know product performance, specifications, product advantages

02. Booking on-site service

The area manager will contact you, to communicate product details, booking experience and measurement time;

03. Once program determined, sign a contract for production arrangement

Villa elevator installation, program and quotation are given according to the field measurement results, with a contact signed by both parties. The order is issued in strict accordance with the Contract, to notify the plant for scheduling production;

04. Installation handover

Before installation, technical engineer will confirm the installation site finally according to the design drawings.

05. Elevator installation

Core parts are delivered from the German factory, and then imported and transported in domestic for the entire elevator assembly;

06. After-sales service

The elevator running data are transferred to the Picconuo staff or monitoring platform through the mobile Internet, to achieve 24h full time monitoring in 365 days a year through an elevator data monitoring service; furthermore, a professional team is ready to provide a comprehensive technical support for local customers.